Transport Manager CPC

Transport Managers are recommended to complete a refresher course every 5 years to ensure that they keep their knowledge and skills up to date, covering the main roles and responsibilities of the Transport Manager.

The OLAT courses are often required by the Traffic Commissioner if a business has not been working to the required standards of their licence, and sometimes is recommended to ensure that knowledge of the industry is refreshed and there is an understanding of the requirements upon the business.


Our OLAT (Operator Licence Awareness Training) course has been designed to give operators an overview of the undertakings they give when making an O Licence application. It also provides details of the responsibilities that the transport management team of any organisation should be aware of to ensure that they comply with the licence undertakings. Traffic Commissioners often recommend that Restricted Operator Licence holders – often the Company Director who made the initial O Licence application – attend an awareness course.

Course benefits:

  • Traffic Commissioners frequently require transport managers to update their knowledge. This course will assist in satisfying that requirement.
  • This course provides valuable best practice knowledge for Company Directors who are legally responsible for fulfilling the O Licence undertakings.
  • This course benefits all who are involved in the administration of transport-related issues.
  • Promotes a better understanding of what is required from a business to protect their Operator Licence and maintain a strong Operator Compliance Risk Score (OCRS).
  • This course can count as 7 hours towards Driver CPC periodic training.

Course syllabus:

  • Customer Service / Disability Awareness (PCV)
  • Economic Environment for Carriage of Goods (LGV)
  • Economic Environment for Carriage of Passengers (PCV)
  • Legislation (including Drivers Hours, Rules and Regulations and the Working Time Directive)
  • Loading/Unloading (LGV)
  • Personal Health and Wellbeing
  • Physical/Mental Health and Wellbeing
  • Professional Driver and Company Issues
  • Regulations for Carriage of Goods (LGV)
  • Regulations for Carriage of Passengers (PCV)


The Transport Manager 2 Day CPC Refresher is designed for anyone within the transport and logistics industry who wishes to update their transport legislation knowledge to the latest standards and refresh their qualification.

Who should attend this course?

  • Those who are committing to their continued professional development as a transport professional
  • Operators who are required to complete refresher training at the direction of a Traffic Commissioner

Course Syllabus: 

  • Roles & Responsibilities
  • Drivers Hours, Records and Regulations inc, Management of Tachograph Records
  • Fleet Inspections, Enforcement Issues and Operator Compliance Risk Score (OCRS)
  • Operator Licensing
  • The Guide to Maintaining Roadworthiness
  • Drivers Walk Around Checks and Defect Reporting
  • Operational Safety
  • Driver CPC
  • Driver Licensing

The course is structured as follows:

Week 1 – Full trainee notes and 4 classroom days with the trainer
Week 2 – 3 classroom days with the trainer, 1 revision day with the trainer, exam day.


This course is a SEG Awards Level 3 Certificate of Professional Competence for Transport Managers (Road Haulage and Passenger Transport). The qualification is recognised by The Department for Transport which covers both National and International transport operations, and is the qualification needed for a Transport Manager to be named on a HGV operator licence.

Course Syllabus:

  • The course covers the following topics:
  • Civil Law – Including business law, contracts of carriage and insurance
  • Commercial Law – Including business structures and types of shares
  • Social Law – Including health & safety rules, drivers’ hours, and licensing
  • Fiscal Law – Including taxation and levies
  • Business & Financial Management of the Undertaking – Including financial management, commercial conduct, marketing, and vehicle costings
  • Access to the Market – Including operator licensing, permits and international documentation
  • Technical Standards & Technical Aspects of Operation – Including maintenance, load sizes and inspections
  • Road Safety – Including licensing, traffic laws, procedures, and security of goods

What happens on exam day?

The exams will consist of two parts, both of which you must pass to gain the Transport Manager CPC Road Haulage and Passenger Transport qualification.

A multiple-choice examination module which lasts for 2 hours.

An examination based on case studies which lasts for 2 hours 15 minutes.

You must pass both exams to qualify. Either exam can be re-sat at a later date if required, for an additional exam fee.


Important Information


Your course will be tailored to either the Passenger Transport or the Road Haulage Management CPC qualification. Qualifications are not transferable across transport sectors, so if you already hold a Management CPC qualification in Passenger Transport and wish to change career to manage in Road Haulage (or vice versa), you will need to train for a new qualification.

When you book with us please ensure you are booking a module that you have not already completed in this 5 year period.

Can’t find what you’re looking for?

Call our fleet experts on 01530 249030 or email
to discuss your training requirements.

Any questions?

We’re all ears

Not sure of something, want a direct answer to your specific question, if so, let us know and we’ll happily help.


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